HeatGuard

• Introduction
• What is Heating Cover?
• What is included
• In case of breakdown
• Levels of protection
• Summary of protection
• Frequently asked questions
• Get a quote

Heatguard

In case of a Breakdown

1. If your central heating system fails or you have a boiler breakdown call our 24 hour helpline on 08444 810 500* and our friendly customer service advisors will be happy to help you. When you call, please have your boiler breakdown cover agreement number and a pen available.
   
   
2. The advisor will give you a contact number for an authorised, approved boiler repairer in your area and a referral number.
   
   
3. Call the authorised repairer, quoting your referral number and arrange for them to come to repair your boiler or central heating system. Domestic & General usually take care of any costs up to £1,500 directly with the repairer, so you won't even see a bill.

More information on the benefits of boiler breakdown cover

* Lines are open 24 hours a day, 7 days a week. Calls are charged at standard, national rates