Heatguard
Summary of Protection
Summary of Protection
You will receive different benefits depending on the level of protection you choose. The levels of protection are:
At a glance
Cover levels for Conventional Boilers
- Platinum Cover
- Gold Cover
- Silver Plus Cover
- Silver Cover
The Platinum plan includes cover for your
boiler, controls, system and annual service :
- Your boiler (including all component parts within)
- Water circulating pump
- Cylinder thermostat
- Time control (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Radiators
- Radiator valves
- Above ground internal pipework easily accessible and not
contained within the fabric of the building.
- Standard indirect hot water cylinder and expansion tank
- Annual Boiler Service carried out in accordance with the
manufacturer's recommendations and current statutory regulations
The Gold plan includes cover for your boiler,
controls and annual service :
- Your boiler (including all component parts within)
- Water circulating pump
- Cylinder thermostat
- Time control (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Annual Boiler Service carried out in accordance with the
manufacturer's recommendations and current statutory regulations
The Silver Plus plan includes cover for
your boiler, controls and system :
- Your boiler (including all component parts within)
- Water circulating pump
- Cylinder thermostat
- Time control (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Radiators
- Radiator valves
- Above ground internal pipework easily accessible and not
contained within the fabric of the building.
- Standard indirect hot water cylinder and expansion tank
The Silver plan includes cover for your boiler
and controls :
- Your boiler (including all component parts within)
- Water circulating pump
- Cylinder thermostat
- Time control (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
Cover levels for Combination/Condensing Boiler
- Platinum Cover
- Gold Cover
- Silver Plus Cover
- Silver Cover
The Platinum plan includes cover for your
boiler, controls, system and annual service :
- Your boiler (including all component parts within)
- Time control system (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Radiators
- Radiator valves
- Above ground internal pipework easily accessible and not
contained within the fabric of the building.
- Annual Boiler Service carried out in accordance with the
manufacturer's recommendations and current statutory regulations
The Gold plan includes cover for your boiler,
controls and annual service :
- Your boiler (including all component parts within)
- Time control system (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Annual Boiler Service carried out in accordance with the
manufacturer's recommendations and current statutory regulations
The Silver Plus plan includes cover for
your boiler, controls and system
- Your boiler (including all component parts within)
- Time control system (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
- Radiators
- Radiator valves
- Above ground internal pipework easily accessible and not
contained within the fabric of the building.
The Silver plan includes cover for your boiler
and controls :
- Your boiler (including all component parts within)
- Time control system (excluding energy management systems)
- Room thermostat
- Motorised valve(s)
All plans will give you:
Quality-approved repairs
All work is carried out by quality-approved, CORGI-registered engineers.
No bills to pay
In most cases we’ll take care of the bill directly so there’s no need to pay and reclaim your money or fill
in a claim form.
Scale damage included
Even if it is scale that has caused your boiler to break down, you can still claim a repair.
Change your mind at any time
you can cancel at any time for a refund of the remaining months’ fee. Your plan will come into force 30 days after
your application is processed.
What’s not included?
The plan will not pay for:
- Accidental damage, theft, attempted theft, malicious damage or damage caused by fire or explosion;
- Labour charges for work outside our repairer's normal working hours;
- Costs arising from not being able to use your equipment;
- Hidden pipe work, gas pipes to the boiler and flues from the boiler;
- Large water cylinders holding more than 40 gallons (182 litres) or boilers with large heat outputs (exceeding
200,000 BTU/Hr 58.6KW input);
- Claims arising from any problem with the supply of electricity, gas, oil or water;
- Claims arising from sludge or blockages;
- Claims arising from clearing airlocks, balancing and venting radiators or work caused by equipment which is not
installed correctly;
This is just a summary of the protection. Click here for full terms and conditions (PDF format):
Terms and Conditions PDF.
Your Repair Protection Plan is provided by Domestic & General Services Limited (Registered Number 1970780) part of Domestic & General Group Holdings Limited and our registered office is at Swan Court, 11 Worple Road, Wimbledon SW19 4JS. This agreement does not affect your statutory rights.
